DVLA, Specsavers and Exhaustion
My Dad just phoned me with the outcome of a DVLA call back. Earlier I was told by Specsavers Llanelli to get the time extended for Dad to get a DVLA eye test done due to the date on the letter and the length of time given. I phoned them and had a call back and was told they need to talk to my Dad (at the time was in Lidl, I was in the carpark). When I got him home I got him in the call back queue. They phoned him back this afternoon and was told by them to just book the sight test, no need to extend. He then phoned Specsavers Llanelli and got his booking. Does anyone at the DVLA or Specsavers actually tell the same story? Wasted almost a whole day on waiting for call backs. Not good service at all. Really fed up. I am feeling very drained and in tears with it, which is NOT a good feeling. I'm shattered, I can't keep on like this, trying to live my life and helping Dad with his. It will continue at least until June, due to this issue. I could fall asleep right now, ...